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 Global Delivery Methodology 

Global Delivery Model is the most successful outsourcing model amongst all the other models. It’s a combination of onsite model and offshore model but unlike the onsite/offshore model wherein the offshore development center of service provider is located at only one place, in the global delivery model the service provider has its offshore development centers spread out across the entire globe. The service provider need not have their own offshore development centers across the globe but they can use the resources of their partners located around the globe, and thus follow a global delivery model. This provides the client with a large working team with varied qualities and expertise in different fields.

Tasks accomplished by the Onsite Team:

 Understanding the client’s requirements

 Directly interacting with the client to get a better idea of their needs and changes in them, if any

 Acting as a mediator between the client and the offshore development centers

 Planning & Designing the initial steps of the project

 Allocation of Tasks amongst the available resources

 Testing the outcome of the project in tandem with the client’s team

 Executing the project successfully at the client’s place

 Provide the required support for maintenance

Tasks accomplished at the Offshore Development Center:

 Detailed design that will be continuation of what the onsite team designed

 Deciding any specific technological requirements for the project

 Development

 Testing before handing over to onsite team

 Continuous technical support

Global delivery model is preferred where the client requires that the job be done in a quick manner, which is made possible by the number of offshore teams working together towards the completion of the task. Also where the project is very big requiring sufficient skilled manpower to complete the task this is the only model, which provides solution in such cases. The level of risk involved is also minimum since even if any of the offshore development centers face any disaster the project work will not be stopped, as the work can be transferred immediately and continued by the remaining offshore development centers.

Advantages of Global Delivery Model:

 Lower Risks: In case of any disaster/emergency at one of the offshore centers, the work continues at or is transferred to other offshore development centers. So the risk involved is low Round-the-clock

 Productivity: 24/7 work cycle becomes possible because of the time-zone difference

 Best Results: Accomplishment of high quality work is possible, as the client will get the benefit of skilled manpower spread out across the globe

 Shorter lead-time: Shorter project completion time as the work is completed by a number of offshore development centers working together with the same target

 Cost benefits: The cost saving benefits for the client resulting from offshore outsourcing is also appreciable

 No new employee additions required: The service provider can provide the client with a large working team with varied skill set, which the client may not be able to employ for just the task at hand

 No possibility of communication gap: Onsite team, which will be in direct contact with the client, is able to understand the client’s needs in a better way. So no chance of misunderstanding the client’s needs

 Faster Response: Because of onsite team’s presence response to changes in client’s requirements is fast

 Having a perfect co-ordination between all the offshore development centers and that too in accordance with the client’s satisfaction is a big task. However this limitation can be overcome today by making the best possible use of the most modern means of communication


Delivery Models:

Dake offers Flex Shore Delivery Models to provide clients with a mix of local on-site, onshore, offshore, dual site, Offshore Development Center (ODC) and Offshore Quality Center (OQC) options. Your project is completed using the most appropriate combination of one, some, or all of these delivery models based on your unique needs.

Low cost options and high quality solutions are the cornerstones of Dake’s superior service. Choose the approach that works best for your project and Dake does the rest.


Academy Model:

Dake enables customers to jointly customize Academies of Excellence (AoE) to meet their high demand IT needs with 4 steps:


ODC (Offshore Development Center) / OQC (Offshore Quality Center):

One of key challenges facing software development managers today is to reduce the cost of developing and testing software while maintaining consistent quality. ODC/OQC offers clients the ability to achieve both. Dake’s offshore testing center consists of a dedicated pool of software testing professionals who form a virtual extension of the client's development team. In addition, our offshore testing centers enable clients to scale their development teams, both in size and expertise.

The major difference with ODC/OQC is that the client owns the facility and Dake manages the team. At Dake, it believes ODC/OQC is the next stage of software QA outsourcing.


Offshore BOT (Build - Operate - Transfer):

As India's economy continues to grow, multinationals are entering India to setup subsidiaries to support their global operations. Based on cultural and regional differences, new India subsidiaries may fall short of their strategic and tactical potential. Dake helps multinationals solve this problem by equipping them domestic and international experience they need to rapidly and efficiently scale up their operations. The Build-Operate-Transfer model offers clients the benefits of IT outsourcing with the strategic advantages of an overseas subsidiary. Some of the benefits of the BOT model are:

 Rapid scaling of IT operations

 Full control over resources

 Full control over operations upon transfer

 Ability to complement or fill in service/business gaps

 Lower setup costs due to Dake’s understanding of cultural issues, local laws and regulations, infrastructure procurement


Offshore + Onshore:

While most of the testing tasks can be outsourced to our OTC in India, the nature of some projects involve intense collaboration or interaction on a continual basis. In such cases, an on-site presence can be maintained. The on-site manager works at the customer's site and coordinates the project between the Offshore Development Center (ODC) and the customer.

This on-site presence may range from a single individual to an entire project services team, depending on the size, scope and complexity of the project.


Offshore:

The demand for offshore outsourced testing services is increasing; as firms are sending projects offshore in the hopes of saving money, reducing time-to-market, improving their testing processes, and improving quality. The benefits of offshore outsourcing can be realized through selectively outsourcing of key activities and carefully selecting the best vendor to meet your needs. Offshore testing itself is best approached incrementally as clients expand their use as they experience success, moving from staff augmentation to a share services model and gradually beginning to use offshore resources for more complex projects.

Dake offshore development and testing centers consist of a dedicated group of software professionals who form a virtual extension of the client's development team. In addition, offshore centers enable clients to scale their development teams, both in size and expertise.


Onsite:

Our onsite model is the perfect choice for those who wish to manage their own project but need experienced staff to assist. This model allows managers to bring in qualified Dake professionals to fill in short-term or long-term software development/testing needs. Dake can also supply complete on-site teams with project managers, development/testing leaders and development/testing engineers to function as an additional development team.


Flexible Delivery Models:

Dake takes great measures to ensure that your project exceeds your expectations.

Also provide custom-centric solutions delivered in multiple delivery models according to your organization's needs:


 

 

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Dake Solutions (Pty) Ltd, Unit No 001, Midrand Business Park, 563 Main Road, Midrand 
Tel : +27 (0)11 312 3222 | Fax : +27 (0)11 312 3211 | info@dake.co.za

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